QA Supervisor - HCM

• Plan quality control and food safety activities

Plan and develop quality control and food safety plans for QA Dept of Manufactoring.

Develop/contribute to the promulgation of relevant processes, forms, and guidance to implement control and quality assurance activities of the factory.

Consistently and implement QA Dept goals and KPIs for QA staff.

• Raw material quality management

Manage input material quality control and interact with relevant departments to resolve material quality issues.

Coordinate the implementation of tests when there are changes in materials and packaging.

Monitor storage conditions, import and export of raw materials at the factory warehouse to minimize quality and food safety risks for raw materials.

• Manage process control activities

Manage control activities of raw material preparation, processing, filling, and packaging to ensure compliance with the production process and support the handling of quality issues that occur during the production process.

Manage inspection sampling activities and measurement results of physicochemical, packaging, and microbiological quality to ensure stable quality.

• Manage finished product quality, storage, and shipment

Manage the monitoring of the quality of stored samples and shipping samples to make appropriate release decisions.

Monitor storage conditions, and import and export of finished products at the factory warehouse to minimize quality and food safety risks for the City.

• Manage non-conforming products and customer complaints

Manage the control of non-conforming products, ensure that non-conforming products are handled properly, and take measures to minimize non-conforming products.

Handle quality-related customer complaints and take corrective action.

Improvement activities

Supervise, review, and advise on solutions, solutions, and improvements for departments, quality control, and factory management.

Participate in continuous improvement of the quality system and food safety and hygiene throughout the Company.

Carry out inspection, evaluation, and acceptance of quality improvement projects, new product development projects, new production lines/factories/manufacturers, ensuring quality and food hygiene and safety for customers. new product.

• Resource management

Manage and maintain resources according to the organizational structure and work needs of the factory.

Building competency matrix, job requirements, recruitment, capacity assessment of management staff, quality control, ISO.

Organize quality and food safety training.

Plan annual training needs for officers and employees working in quality assurance.

Training and organizing training on quality awareness and food safety for new employees in Production, QA, electromechanical, warehouse,...

• Periodic reports

Report on the operation of the quality management system and any need for system improvement to the Quality Control Director and Manufactoring.

Report violations of the quality management system to the Quality Control Director and Manufactoring.

• Follow directions

Comply with company and factory rules, policies, procedures, and regulations.

Complete other tasks assigned by superiors.

• Qualifications/Diplomas/Certificates
• University or higher, major in food technology, biotechnology
• Work experience (number of years, field)
• Over 5 years of experience in a related position at a manufacturing, food processing, and FMCG company.
• Priority is given to candidates with experience in dairy processing companies
• Priority is given to candidates with experience in applying management systems: ISO, HACCP,...
• Professional knowledge and skills
• Know about quality management and food safety management
• Soft skills/personal characteristics
• Communication skills
• Problem-solving skills
• Foreign Language
• English communication, translation
• Office computer: Good skills Ms Office